These Terms govern the BridgeTrace sourcing, supplier-qualification, verification, documentation, and shipment-coordination services provided by Koivu Ventures Pte. Ltd. (“BridgeTrace”, “we”, “us”), a company registered in Singapore at 11 Collyer Quay #05-06C The Arcade, Singapore 049317.
By submitting a request or accepting a written quote or engagement scope, you agree to these Terms and the specific commercial terms in that document.
BridgeTrace is a buyer-led sourcing and verification desk. It is not an open marketplace, public supplier directory, or self-service account platform. We identify and assess potential suppliers, collect technical documents, coordinate sampling and third-party testing where agreed, compare evidence with the buyer's stated requirements, and coordinate transaction and shipment steps defined in the written quote.
The contracting seller of the material, payment path, Incoterm or delivery term, title and risk transfer, and each party's responsibilities will be identified in the applicable quote, purchase order, invoice, or supply agreement. BridgeTrace does not hold inventory unless explicitly agreed in writing.
A website request is an invitation to discuss a requirement and is not an offer, acceptance, reservation of material, or guarantee of availability. A binding engagement begins only when the parties accept a written scope or quote.
Quotes may include material, sampling, laboratory, freight, customs, insurance, banking, and other third-party costs, together with a separately identified BridgeTrace qualification, coordination, or assurance fee. Quotes are valid only for the period stated and may depend on supplier confirmation, exchange rates, freight availability, and document status.
BridgeTrace distinguishes supplier-declared information, third-party laboratory results, and observations made by BridgeTrace. The source and status of each material claim should be read together with the underlying report, date, method, sample reference, and custody record.
Any “BridgeTrace Verified” status applies only to the identified batch, sample, evidence set, and verification date. It does not guarantee future batches, supplier performance, formulation compatibility, regulatory compliance, or fitness for a particular purpose.
Laboratory testing describes the submitted sample. Unless the agreed sampling and custody procedure establishes otherwise, results may not represent an entire lot. BridgeTrace passports organize evidence; they do not replace a Certificate of Analysis, Safety Data Sheet, Technical Data Sheet, allergen declaration, buyer specification, product safety assessment, or legal advice.
Any page labelled “illustrative specimen” or “sample data” is a format demonstration only and does not represent a real supplier, batch, test, shipment, or commercial claim.
The buyer is responsible for:
BridgeTrace may coordinate with suppliers, laboratories, inspection providers, couriers, freight forwarders, customs professionals, payment providers, and other third parties. Unless a written agreement states otherwise, those third parties remain responsible for their own services and statements.
Supplier identity may be disclosed in a quote or passport. Personal contact details, bank details, and other non-public information remain confidential unless disclosure is required to perform the agreed transaction or by law.
Fees, deposits, payment currency, due dates, and whether third-party costs are prepaid will be stated in the written quote. BridgeTrace may require payment before commissioning supplier work, laboratory tests, or shipment. Work already performed and non-refundable third-party costs remain payable if the buyer cancels.
If evidence does not meet the buyer's stated acceptance criteria, the buyer is not required to proceed with the material unless it has separately agreed otherwise. Fees for completed sourcing, verification, documentation, and third-party work remain due.
Sample and shipment timings are estimates. Delays can occur through suppliers, laboratories, carriers, customs authorities, weather, banking, or other events outside BridgeTrace's reasonable control. Shipment responsibility, insurance, customs clearance, taxes, and risk transfer follow the written commercial documents for that order.
The buyer must inspect delivered material promptly and notify BridgeTrace in writing of visible damage, seal discrepancies, quantity differences, or an alleged specification mismatch within the period stated in the quote or, if none is stated, within seven calendar days of delivery.
Each party must protect non-public commercial, technical, supplier, pricing, and personal information received from the other and use it only for the engagement. This does not apply to information already public, lawfully known, independently developed, or required to be disclosed by law.
BridgeTrace owns its website, software, workflow, templates, and presentation formats. Buyers may use and share the final evidence package for internal procurement, formulation, quality, regulatory, retailer, auditor, insurer, and investor purposes relating to the purchased or evaluated material.
Except for obligations expressly accepted in writing, services and information are provided with reasonable care but without a guarantee that a suitable supplier will be found, a batch will pass, a shipment will arrive by a particular date, or a material will be suitable for the buyer's formulation or market.
To the maximum extent permitted by law, BridgeTrace is not liable for indirect, incidental, special, consequential, or punitive loss, including lost profits, business interruption, loss of goodwill, or recall costs.
BridgeTrace's aggregate liability arising from an engagement is limited to the BridgeTrace service fees paid for that engagement in the twelve months before the event giving rise to the claim. This limitation does not apply where liability cannot lawfully be limited.
The buyer will indemnify BridgeTrace against third-party claims arising from the buyer's finished product, formulation, labelling, import, distribution, or use of material, except to the extent caused by BridgeTrace's breach of these Terms or applicable law.
These Terms are governed by the laws of Singapore. The courts of Singapore have exclusive jurisdiction, unless the parties agree another dispute-resolution process in writing.
We may update these Terms for future engagements. The version accepted with an existing written engagement continues to govern that engagement unless the parties agree otherwise.
Koivu Ventures Pte. Ltd.
11 Collyer Quay #05-06C The Arcade, Singapore 049317
Email: kari@bridgetrace.com